Learn of the extensive and non-emergency array of services the Red Cross provides to the members of the military, veterans and their families, including: Financial assistance, Reconnection Workshops, Pre-Deployment preparedness, etc. ![]() Military family members can initiate an emergency request at the touch of a button with the required information securely stored in the app Military members can use the app to easily complete and submit their Family Identification Card making the processing of any family member’s emergency request quicker Free and available in English and Spanish The app also guides users through the various services offered by the Red Cross to assist families before, during and after deployments, as well as containing a variety of other critical information:VA facilities locations, benefits information, mental health/substance abuse and job resources. Hero Care enables families to easily set up and submit an emergency request should circumstances at home require it - 24 hours a day, 365 a year, no matter where in the world service members are stationed. ![]() The Red Cross is the only civilian organization authorized to serve as the emergency communications link to service members with their families back home. Hero Care by the American Red Cross is a complete solution for members of the military, veterans, and their families to prepare for, cope with and respond to the challenges of military service.
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